Oracle8 Client Getting Started for Windows NT and Windows 95
Release 8.0.3

A54632_01

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F
Troubleshooting

This appendix describes how to troubleshoot problems with Oracle8 Enterprise Edition.

Specific topics discussed are:

Using Oracle Trace

Oracle Trace is a general-purpose data collection tool that is part of the Oracle Enterprise Manager Performance Pack (not contained on this CD-ROM disc). Oracle Trace collects data from Oracle applications and databases. This data can include:

This data can be:

For information on starting and using Oracle Trace, see Oracle Enterprise Manager Oracle Trace User's Guide

Contacting Oracle Worldwide Customer Support

How to Contact Oracle Worldwide Customer Support

Oracle Worldwide Customer Support can be contacted as follows:

Location   Contact  

United States of America  

Telephone (1) (415) 506-1500  

Europe  

Telephone (1) (44) (1344) 860-160  

Outside the United States of America and Europe  

Your Oracle sales representative  

Worldwide  

Visit: http://www.oracle.com/support/  

For further information on how to contact Oracle Worldwide Customer Support, refer to the included Customer Support Information Booklet.

Before You Call for Assistance

Before calling for assistance, have the following information available:




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